We're always here to help with a fast, accurate response.

If you have a problem or query regarding the use of the Shop City UK website, please check our support FAQ section before using our problem report form in order to send us details of the problem you are experiencing.

IMPORTANT: If you have an enquiry relating to an actual order placed using the Shop City UK website, you must contact the relevant supplier directly.

Shop City UK is unable to assist with information directly related to submitted orders. (eg. expected delivery times, returns, missing goods etc.) Handling such enquiries is the sole responsibilty of the applicable supplier.

Contact details for each supplier hosted at Shop City UK are displayed on the applicable supplier home page. Use our supplier directory in order to locate the relevent vendor.

Shop City Limited
2 Sheraton Street
London W1F 8BH
United Kingdom

telephone: +44 (0)870 366 5221
facsimile: +44 (0)870 094 1427
email: Please use our contact form